All cancellations must be made in writing and must be received no later than ten (10) days before an event. A $100 administrative fee will be deducted from all refunds per attendee. We regret that we cannot refund cancellations made within 10 business days of the conference or to registrants who do not attend the conference. Confirmed registrants who fail to attend and do not cancel will be charged the entire registration fee.
If you are unable to attend a webinar and would like a refund on your registration fees, you must submit a cancellation in writing at least 3 days prior to the event. Please submit cancellations to firstname.lastname@example.org. Please note that a 15% cancellation fee will be assessed. We regret that we cannot issue a refund to those who cancel after the log-in information has been distributed.
In the event of a major technological problem that prevents or interrupts our transmission of the webinar broadcast, such as a power outage at our broadcast site, we will either re-broadcast the webinar or issue registrants an event credit. Credits may be applied toward any Novogradac & Company LLP event and are valid for one year from the credit’s date of issuance.