FAQs and Feedback
How secure is your site?
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
How will my personal information be used?
What is Novogradac & Company LLP’s cancellation policy?
All cancellations must be received no later than 10 business days before an event.
- For in-person conference cancellations, registrants may choose to receieve a full credit or refund, less the $100 administrative fee per attendee. We regret that we cannot refund cancellations made within 10 business days of the conference or to registrants who do not attend the conference.
- For virtual conference and/or workshop cancellations, we regret that we cannot refund or credit any registrations.
What is Novogradac’s credit policy?
Cancellation credits are available for one year from the event and may be used by anyone within the attendee's company. Credits may be used to register for upcoming conference registrations, webinar registrations, and/or product purchases. Please forward your credit email to [email protected].
Can I pay for an event registration by check?
Yes. Novogradac accepts credit card and check payments. All attendees must be paid in full prior to attending a conference.
We do not accept check payments onsite. Please submit check payments to the following address:
Attn. Events Desk
P.O. Box 7833
San Francisco, CA 94120
What materials are provided at the conference and who presents them?
All sessions are presented live by industry practitioners. The sessions include individual presentations, panel discussions, and question-and-answer periods. All registrants receive an online manual and printed manual at the beginning of the program. The conference does not require any prerequisite coursework.
Do conferences offer CPE/CLE credits to attendees?
Novogradac & Company LLP is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org. To verify which sessions qualify for CPE credit please visit the Agenda tab under each conference.
For those seeking CLE credits, Novogradac is not a CLE sponsor but can provide eligible attendees a general certificate of attendance and, on request, additional supporting materials for self-submission to state boards. Please note that Novogradac cannot guarantee CLE credits will be accepted.
For Questions or concerns regarding CPE/CLE certification for Novogradac & Company conferences or workshops please contact the Events Desk at 415-356-7970 or via email at [email protected].
What is the recommended dress for conferences?
Business attire is recommended for conferences
Are there any prerequisites for attending a conference or workshop?
All sessions are presented live by industry practitioners. The sessions include individual presentations, panel discussions, and question and answer periods. All registrants receive a comprehensive reference manual at the beginning of the program. The conference does not require any prerequisite coursework.