FAQs and Feedback

My Account

Do I have to create an account to purchase a product or register for an event online?
An account must be created for all purchases made both online and over the phone.

How secure is your site?
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

How will my personal information be used?
Novogradac & Company LLP will use the information you submit to process your purchase or registration. Novogradac & Company LLP does not share any information with third-party marketers. All information collected is for Novogradac & Company LLP internal use only. For more information, please refer to our privacy policy >>.

Event Registrations

What is Novogradac & Company LLP’s cancellation policy?
All cancellations must be made in writing and must be received no later than ten (10) days before an event. A $100 administrative fee will be deducted from all refunds per attendee. We regret that we cannot refund cancellations made within 10 business days of the conference or to registrants who do not attend the conference. Confirmed registrants who fail to attend and do not cancel will be charged the entire registration fee.

What materials are provided at the conference and who presents them?
All sessions are presented live by industry practitioners. The sessions include individual presentations, panel discussions and question-and-answer periods. All registrants receive an online manual and printed manual at the beginning of the program. The conference does not require any prerequisite coursework.

Do conferences offer CPE/CLE credits to attendees?
Novogradac & Company LLP is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. To verify which sessions qualify for CPE credit please visit the registration desk at each conference. For those seeking CLE credits, Novogradac & Company LLP would be happy to provide attendees with the information they need to submit to state boards to qualify for CLE credits.

Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite 700, Nashville, TN 37219-2417. Website: www.nasba.org.

For Questions or concerns regarding CPE/CLE certification for Novogradac & Company conferences or workshops please contact the Events Desk at 415-356-7970 or via email at events@novoco.com.

What is the recommended dress for conferences?
Business attire is recommended for conferences

Are there any prerequisites for attending a conference or workshop?
All sessions are presented live by industry practitioners. The sessions include individual presentations, panel discussions and question and answer periods. All registrants receive a comprehensive reference manual at the beginning of the program. The conference does not require any prerequisite coursework.