Receiving Login Information and Handouts for Webinars and Webinar Recordings

Step 1: Checkout

The standard and nonprofit registration fee for live webinars and for webinar recordings covers a single viewer only. If multiple persons within an organization wish to view the webinar and/or its recording (regardless of whether they view it on a single computer or multiple computers), the organization must purchase a registration for each person.  

By proceeding to the shopping cart, you may purchase your own registration, or you may purchase registrations for a group. If purchasing on behalf of multiple persons, you will need to provide the following for each registrant:

  • Name
  • Title
  • Company
  • Industry Role
  • Email address
  • Phone number

Step 2: Receive Purchase Confirmation Email (and GoToWebinar Email for Upcoming Live Webinars)

Once you complete your order, you will receive an automated email from cpas@novoco.com confirming your order.

Payment by credit card: If you have paid by credit card, each of the registrants in your order will also receive an automatic email from Wayne Michael: customercare@gotowebinar.com containing a link to register within GoToWebinar for the upcoming live webinar you ordered.

Payment by check: If you selected to pay by check, you and any other registrants will receive an email from events@novoco.com with login instructions for the upcoming webinar (if your check payment clears prior to the live webinar) and/or recording (if your check payment clears after the live webinar airs).

Step 3: On the Day Prior to Webinar, Receive Email With Link to Handout

All registrants whose payment is received prior to 5 PM ET on the day before the webinar will receive an email from events@novoco.com that evening with a link to the webinar, a link to any associated handouts, as well as addtional housekeeping information.

Step 4: Receive Access to the Webinar Recording

Live webinars plus recording: Within two business days after the webinar, all paid registrants for the live webinar will receive via email from events@novoco.com a link to access a recording of the webinar. The recording will be available for the paid registrants' personal viewing for ONE YEAR after the live webinar broadcast.

Recording only: Customers who purchase access to the webinar recording after the live event will receive within one business day of their order an email from events@novoco.com containing a link to access the recording as well as a link to the session's handout. This access also expires one year after the live webinar date (NOT one year after the purchase date).

 

Call the Events Desk at 415-356-7970 (or email at events@novoco.com) if you have any questions.